smartbizbank.com

4.5
4.5 Based on 160 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

160 Reviews

5 Star
85%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
11%

All Reviews

Filter Reviews

Review Time

Douglas Sullinger
Amount of time

Amount of time, intrusion into non-relevant information. Then broker cost.

2
Date of experience: Sep 30, 2025
Juan  Munoz-McCue
Professional and Knowledgeable Team

Professional and Knowledgeable Team. Clear guidance through the process and effective timeline.Thank you Smartbiz for the experience and exceptional customer service

5
Date of experience: Sep 28, 2025
drnahm
The process was very simple and they…

The process was very simple and they communicated very well with us.

5
Date of experience: Sep 25, 2025
E Chester
Constant Communication

Smartbiz was constantly keeping me updated about where we were in the process and the documents that they needed. I didn’t have to follow up with them because they were following up with me. That is the way businesses should run.

5
Date of experience: Sep 22, 2025
Marc
Stay Away From SmartBiz Loans

My experience with SmartBiz Loans has been frustrating, unprofessional, and ultimately a waste of time. Instead of providing clear guidance, their process is filled with nonsense questions that make no sense and stall applications unnecessarily...It is actually easier to get a loan directly through the SBA than to deal with SmartBiz. They advertise as a “streamlined SBA loan platform,” but in reality, they complicate the process, drag things out, and give applicants the runaround...I addressed this specifically to the team: businesses deserve transparency and efficiency — not a maze of delays and confusing requests. There are many better options out there that respect business owners’ time and needs...For any small business owner considering SmartBiz: look elsewhere. Save yourself the wasted effort and frustration...

1
Date of experience: Sep 19, 2025
ROBERT SHOWMAN
SBA 7a Loan

Very informative staff, and quick to answer any questions.

5
Date of experience: Sep 12, 2025
Pedro Ventura
All the persons the helps us out in the…

All the persons the helps us out in the bank they havevery good experience

5
Date of experience: Sep 09, 2025
Mike B
2nd time dealing with the SmartBiz…

2nd time dealing with the SmartBiz team. I came back for a reason. Their communication, service, and availability is top notch. Matt Hoey and Tyler wood are amazing to work with. Won’t go anywhere else when I need assistance growing my business.

5
Date of experience: Aug 26, 2025
Benjamin Alicea
The team at SmartBiz is amazing!

The team at SmartBiz is amazing! This is my second time working with them to secure an SBA loan, and both experiences have been seamless. The process was smooth, well-organized, and handled with true professionalism. I highly recommend SmartBiz to any business owner looking for an SBA loan.

5
Date of experience: Aug 22, 2025
Cindy Reason
From start to finish SmartBiz made the…

From start to finish SmartBiz made the loan process very easy. They were very responsive to my calls, emails and questions. I have avoided SBA loans because I had heard horror stories but SmartBiz took the issues away!

5
Date of experience: Aug 22, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More