I could give zero stars if I could. I bought a Rock suitcase, thinking I'm buying a quality item. I have used the suitcase twice on short haul flights to Germany. After the second flight, I had a crack in the hard shell underneath the wheel. When I sent an email to Rock, I was told that 'accidental damage is not covered under the warranty'. Quite frankly, a suitcase that cracks after minimal use is not fit for purpose. I wouldn't want to take a rock suitcase on a long haul flight with several transfers as it will not survive the baggage handling. Prior to Rock suitcase, I had a Hauptstadtkoffer which lasted me 10 years!
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Welcome to Rock! Born in the 1960s on Carnaby Street and now based in West London.
We are an authentic, ambitious and responsible luggage brand for the modern, style conscious traveller and today we proudly draw on over 40 years of travel know-how, designing products that combine fashion and functionality.
We offer a wide range of bags and luggage for every type of getaway; including holdalls, backpacks, carry-on cases and checked suitcases.
We are dedicated to providing exceptional customer service, so your feedback is invaluable to us and helps us improve continuously.
Join our community on social media to keep up to date with us! You can explore our collection and read reviews from our happy customers via our website at www.rockluggage.com.
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