I ordered a black make up bag with my friend’s name JANE on it printed in gold letters ( that was ok). Unfortunately her name was followed by a heart which had been drawn by hand so that it was wonky around the edge and the two halves of the heart did not match. They won’t give me a refund because it is a personalised item. I cannot give Jane her gift so it is useless. Good and polite customer service.
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Ethically Made, Slogan Clothing and Accessories - Made with Love and Sass in the UK
