If I could give this company a trillion zeros, I would. I ordered items for my grandson's Christmas, but all I received was a frustrating runaround. My order was placed on 12/15/2025, and I had little correspondence, coupled with the rudest customer service. I had to involve my bank to resolve the issue. A representative, who claimed to be 'Andrew', told me to stop calling and that my money had been donated to charity, suggesting I should enjoy the holidays instead. He would let the phone ring until it disconnected, and he even hung up on me. I've called every day since the 16th, and when I emailed, I only received automated responses. My last two emails went unanswered. My bank advised me not to contact the company again. I plan to file a complaint with the BBB and report this to the government. Avoid shopping here.
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Rockstar’s philosophy – inspired by the owners of the brand, Frank Mechaly and David Mathey – is to always stay true and remember your roots. We believe that being genuine means finding the path to both a soulful and aesthetic balance. The unique sense of hand-crafted details, the passion for quality and sustainability, and the intuition for long-living trends made Rockstar Original the must-have for fashionistas worldwide.See more