Customer service is unresponsive. I placed an order on November 11, 2025, and it has yet to arrive. My tracking information indicates that the package was lost in transit. Unfortunately, only the shipper can file a claim. I've been trying for weeks to resolve this issue, but, like many others, I've found it nearly impossible to reach anyone. Emails go unanswered, and the phone number just keeps ringing.
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Rockstar’s philosophy – inspired by the owners of the brand, Frank Mechaly and David Mathey – is to always stay true and remember your roots. We believe that being genuine means finding the path to both a soulful and aesthetic balance. The unique sense of hand-crafted details, the passion for quality and sustainability, and the intuition for long-living trends made Rockstar Original the must-have for fashionistas worldwide.See more