Tried to get in touch with a Customer Service agent after 7.00am MT i.e. 9.00am ET, could not reach the Customer Service Agent. Had some questions regarding billing. Was charged $47 extra for the days I cancelled and sent back the Modem.
So I started a chat, went round and round with the AI BS Anna. Then after repeated attempts to connect with Agent I was the 58th in line. The worst customer service in the whole world.
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Rogers Communications Inc. is a Canadian communications and media company.