labsolutely do NOT recommend Rogers Bank. This has been one of the most frustrating experiences I've ever had with a bank. I submitted everything they asked for, completed all verification, and was told I was verified-yet my account is still locked. I clearly told them I need access to make payments, but it's been TWO WEEKS and they keep hiding behind the same excuse: "it's still under review."All of this happened over a simple Paysafe card purchase. I've spoken to their so-called security team multiple times, and every conversation goes nowhere. No explanations, no urgency, no timeline-just"wait." This is beyond ridiculous and completely unacceptable for a financial institution.Will file a complaint soon to the ombudsman!
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