I have been left in limbo for months by the technical support team. The representative has ignored numerous emails regarding my technical issues with two units. This has been the worst customer service experience I've ever encountered—unprofessional and rude. I plan to file a complaint and seek financial compensation for the stress and time wasted. This organization stops communicating when pressed for solutions. Please do not purchase from this unreliable company!
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With over 35 years of experience, Rointe is a leading manufacturer of electric heating, dedicated to sustainable, thermal comfort. Rointe’s products include energy-efficient radiators, towel rails, underfloor and electric hot water solutions.
Rointe focuses on the development of electric heating and its energy optimisation technologies. Its mission is to be the global leader of tech-savvy, efficient heating that provides the optimum level of thermal comfort.
We do that by creating eco-friendly products that respect the environment, using our initiative to develop new heating technologies and services, and by building a team passionate about customers to make a positive difference in the world of heating.See more
