Appalling customer service and a subpar product. The control panel broke just over three years into use. Instead of sending someone to assess the issue, they required me to pay for an approved electrician. While the electricians were great, they confirmed the console was broken. Now, I'm left with an offer to pay over £200 for a new console for something that failed within three years. Terrible customer service; they clearly do not care. Avoid this product.
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With over 35 years of experience, Rointe is a leading manufacturer of electric heating, dedicated to sustainable, thermal comfort. Rointe’s products include energy-efficient radiators, towel rails, underfloor and electric hot water solutions.
Rointe focuses on the development of electric heating and its energy optimisation technologies. Its mission is to be the global leader of tech-savvy, efficient heating that provides the optimum level of thermal comfort.
We do that by creating eco-friendly products that respect the environment, using our initiative to develop new heating technologies and services, and by building a team passionate about customers to make a positive difference in the world of heating.See more
