Looks like I'm not alone. I've wasted over 7 hours of Roku tossing me over to Disney to deal with a billing issue, of which Disney has NO account of. I've been on hold for over four hours over the last month being "promised", "rest assured" and "you can trust me" that the refund would be escalated and returned within hours, but always returning with an E-mail stating that they escalated it to DISNEY to solve it. Disney did not bill me, Roku did. So angry! I declared the charge as fraud and had to cancel my credit card. :-(
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The Roku digital video player (also known as the Netflix Player by Roku) instantly streams high quality movies from Netflix and Amazon Video On Demand and live games from MLB.com on the Internet directly to your TV.