Deposit bonuses come with a sneaky term that state that max cashout is 5 times the bonus amount credited. This is insanely bad and predatory.100 EUR deposit with 100% bonus. That's a max cashout of 500 EUR after wagering requirements are met. Let's say you're playing 2 EUR bets, which you might do with a 200 EUR balance. You get super lucky and hit a 1000x win while wagering. Your balance is now over 2000 EUR.You play on, you finish wagering and the moment it's done ... you're left with 500 EUR.Horrible. I'm mad at myself for not combing through the terms, but honestly, I was just looking at the basics of how much I had to wager, max bet and what games were allowed.On that note, their list of games that are either not allowed to be played with bonus money, or games that contribute less to the wagering, is absurdly long.I also experienced a win not being credited to my balance, and support was condescending and unhelpful. It did credit to my balance after five minutes or so, but when I asked if they had some technical issues on their end, the agent just told me to check my connection.After finishing my wagering and seeing my winnings disappear, and promptly having a balance lower than my total deposits for the day, I contacted support to close my account. The agent responded by telling my that casinos are a matter of taste, and that they have many "generous bonuses" on offer.I insisted that I wanted my account closed, and he then asked me to reconsider because they have such good bonuses.Finally he told me I had to email support for account closure. I did just that. They have yet to reply to my profanity filled email.Obviously I never got to the point of withdrawal, but judging by how predatory and unprofessional they are in other areas, I can't imagine anyone having a good experience on that front either.TLDR: Scummy, predatory and shady casino. Offers tempting bonuses with sneaky max cashout terms. Support responds to requests for account closure by begging you to stay, citing bonuses and loyalty programs. Avoid these scumbags at all cost.
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