romans.co.uk

4
4 Based on 80 reviews

...

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Average Rating

4

/
5

80 Reviews

5 Star
73%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
22%

All Reviews

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Review Time

The Gateway
This was my first time renting and Sophia @ Romans made the whole process straight forward and stres

This was my first time renting and Sophia @ Romans made the whole process straight forward and stress free. Although I had my moment of stress Sophia was always at the other end of the phone to help assist and reassure me.

5
Date of experience: Feb 28, 2026
Theodore Rogers
Exceptional Support from the Letting Manager

The Letting Manager has demonstrated remarkable professionalism in assisting us with the unresolved issues from the prior tenancy. Both he and his colleague have been quick and exceptionally effective in finding a new tenant in a brief period. We truly value their dedication and professionalism.

5
Date of experience: Jan 21, 2026
Liise54
Excellent experience with the team

I had an excellent experience with the team. Kaitlyn was extremely helpful and efficient in managing my deposit return. Communication was outstanding throughout the entire process. Highly recommend her services!

5
Date of experience: Dec 24, 2025
Carlie Hughes
Fantastic experience with the team

I had a fantastic experience with the team. The representative was exceptionally helpful and efficient in managing my deposit return. Communication was outstanding throughout the entire process. I highly recommend their service!

5
Date of experience: Dec 23, 2025
Hayley Rogers
Kaitlyn resolved my issue quickly...

Kaitlyn resolved an issue regarding an exit inventory for me within a day. She is easy to reach and a pleasure to communicate with. Thank you for your help!

5
Date of experience: Dec 23, 2025
Rhett
Disappointed after three months

After three months with this agent, I cannot recommend them; there are certainly better options available.

1
Date of experience: Dec 20, 2025
Sylvie R.
The team is outstanding!

The team is outstanding! Communication is commendable and they maintain a high level of professionalism at all times. A great agency to work with!

5
Date of experience: Dec 17, 2025
Rita Howard
Brilliant service from the maintenance team

The maintenance team responsible for my property is fantastic—friendly, quick, and highly efficient, even late on a Friday. One team member is a true asset, and I believe they deserve recognition for their excellent work. Please convey my gratitude!

5
Date of experience: Dec 12, 2025
Job H.
An exceptional real estate agent!

This real estate agent is truly exceptional, going above and beyond to fulfill your dreams! From the beginning, her warm hospitality and genuine enthusiasm made us feel prioritized. Her dedication to ensuring we got everything we wanted was remarkable. She patiently answered our many questions, always with a smile, and genuinely wanted to understand our vision. Her attentiveness to detail and prompt communication provided us with peace of mind. She anticipated our needs and worked tirelessly to align every aspect with our wishes. Her professionalism, combined with a personal touch, made the entire experience smooth and enjoyable. If you want an agent who is fully invested in your real estate goals, look no further!

5
Date of experience: Dec 09, 2025
Alanna H.
Fantastic experience, very professional

I had a fantastic experience, very professional and customer-oriented. Thank you for making our move stress-free!

5
Date of experience: Dec 08, 2025

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