*******24 oldfield lane, bath*******My daughter, a university student, rented a property at 24 Oldfield Lane, Bath through Romans Bath Lettings. From the outset, the experience was disappointing. The property was unclean on arrival and, shockingly, contained sensitive personal information from previous occupants, clear evidence that it had not been properly cleaned or prepared for new tenants.Upon vacating the property, the landlord charged £180 for cleaning, despite the fact that the house was left in significantly better condition than when my daughter moved in. I raised this with Romans, but was actively discouraged from challenging the charge. They advised that it would cost me more to contest it and implied I would not succeed, essentially making it pointless to dispute.Romans were certainly persistent in securing the bond, which I eventually accepted (albeit reluctantly and with frustration). However, it’s clear that this process was deeply one-sided and unfair. It felt like the tenant had no real recourse against fraudulent or exaggerated claims.Be very cautious with this property and agency. In our experience, they were quick to take, slow to support, and seemed intent on retaining part of the bond regardless of the actual condition of the property.
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