No wonder they have a 1.6 rating! They knew one of us was disabled, so would gain access for free to everywhere, but still took 300 euros.
They told me the bus may reject my partner with a wheelchair, which is illegal all over the UK and EU.
The Vatican rejected the tickets they provided on the app, but told us we could gain free entry anyway, which the Omnia omitted, to help steal our money.
They have refused a refund after not using anything and them missleading us, so time for a big legal battle!
Please stay away, this is a very immoral company who tried to ruin out engagement holiday. Rome is a wonderful city with beautiful food and architecture and the people are really nice 90% of the time (higher rates than most). But this company is misleading and has no moral fibre. The app released the tickets, and they were rejected, now they're telling me I needed to collect a kit... after the event and requesting a refund. Disgraceful, please save your money!
We have used the big bus company in Paris and should have got that in Rome without this disgusting fake pass!
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The OMNIA Vatican & Rome card is a sightseeing package that gives holders free entry to top attractions in the city as well as Fast Track Entry – saving over 4 hours! Make the most of your time in Rome with The OMNIA Vatican and Rome Card.
