Review Time
No wonder they have a 1.6 rating! They knew one of us was disabled, so would gain access for free to everywhere, but still took 300 euros.
They told me the bus may reject my partner with a wheelchair, which is illegal all over the UK and EU.
The Vatican rejected the tickets they provided on the app, but told us we could gain free entry anyway, which the Omnia omitted, to help steal our money.
They have refused a refund after not using anything and them missleading us, so time for a big legal battle!
Please stay away, this is a very immoral company who tried to ruin out engagement holiday. Rome is a wonderful city with beautiful food and architecture and the people are really nice 90% of the time (higher rates than most). But this company is misleading and has no moral fibre. The app released the tickets, and they were rejected, now they're telling me I needed to collect a kit... after the event and requesting a refund. Disgraceful, please save your money!
We have used the big bus company in Paris and should have got that in Rome without this disgusting fake pass!
No wonder they have a 1.6 rating! They knew one of us was disabled, so would gain access for free to everywhere, but still took 300 euros.They told me the bus may reject my partner with a wheelchair, which is illegal all over the UK and EU.The Vatican rejected the tickets they provided on the app, but told us we could gain free entry anyway, which the Omnia omitted, to help steal our money.They have refused a refund after not using anything and them missleading us, so time for a big legal battle!Please stay away, this is a very immoral company who tried to ruin out engagement holiday. Rome is a wonderful city with beautiful food and architecture and the people are really nice 90% of the time (higher rates than most). But this company is misleading and has no moral fibre. The app released the tickets, and they were rejected, now they're telling me I needed to collect a kit... after the event and requesting a refund. Disgraceful, please save your money!We have used the big bus company in Paris and should have got that in Rome without this disgusting fake pass!
I'd like to give 0 stars. I bought cards for myself and my mum, hoping it would save time due to the fast track queuing that was promised. Reader, there is no fast track option in Rome. There was not a single attraction/monument/museum we visited where a fast track option was available. This card is a complicated and needlessly expensive way to see Rome; don't do it. You will not save time and you will lose money to this absolute scam.
These a*holes renamed themselves and now chasing individual reviewer for "proof" of their experience. I wish they instead improved their fraudulent services. a bunch of thieves. Just look at their Google reviews. YOur copypaste reply took you longer to write than it will even take you to improve. Your business will go bust eventually.
When arriving by plane, train or bus in Rome, it would have been nice to be able to collect the pass at the airport or at the bus and train station. Why is there an "OMNIA PASS" application if you cannot have the tickets you reserved with this application?. There are big bugs in the “OMNIA PASS” application.
I paid penalty for public transport. They said your card is invalid. I went the omna card office at vatikan. They said it was valid and you are right , but we can not do anything about it. Punishment is not our scope. So I paid 108€ for me and my wife. I dont understand why I bought it. I advise not to buy this card ,buy roma pass card at rome. If there is a trouble , omnia card office never do anything.
This is a tourist trap - Run away form it! It does not help for booking as you still need to do it separately for each location/site, card is about more expensive that invividual entrances / things you can do within 72h, you have to collect it in specific location having limited open hours, and more… Everything combined, this pass costed me more than 100€ more that I would have paied without and it wasted time on the top. Never again!
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The OMNIA Vatican & Rome card is a sightseeing package that gives holders free entry to top attractions in the city as well as Fast Track Entry – saving over 4 hours! Make the most of your time in Rome with The OMNIA Vatican and Rome Card.
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