I ordered a part for my water heater, which was listed as in stock. I received a call stating they had none available, but offered more expensive alternatives. This seems to be a common tactic—advertising items that are never actually available, then trying to push pricier options. I also went to purchase air staples, believing they had stock, but again, they were unavailable. Instead, they only had higher-priced options. Very frustrating.
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Rona, Inc. is a Canadian retailer of home improvement and construction products and services.
