rona.ca

1.6
1.6 Based on 41 reviews

Rona, Inc. is a Canadian retailer of home improvement and construction products and services....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jenny
Rona decieves customers.

I purchased a " discontinued " Kobalt lawnmower from the Leamington store and during the second use, it stopped driving the lawn mower.When I called the store, I was then told the lawn mower has a 90 day warranty. The web page showed 5 years for the mower and 3 years for the battery.I was told the store would do NOTHING, that I had to call the phone number for Kobalt. Why would a store NOT tell a customer the warranty was only 90 days??Kobalt replaced the mower with a Greenworks and said it would only be a 90 day warranty.If I had been told up front, I obviously would not have bought the Kobalt lawnmower and I wonder about the Greenworks replacement.This is the worst customer treatment I have ever heard of and I will tell everyone to avoid Rona at all costs.

1
Date of experience: Sep 24, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Rona, Inc. is a Canadian retailer of home improvement and construction products and services.

  • language https://rona.ca

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More