I purchased a roof light and encountered issues with the seal breaking after multiple phone calls, which were eventually resolved. A few months later, one of the motors stopped working. Despite several calls and no callbacks, I was initially blamed for the issue after the technician failed to show up twice. The company did fix it eventually, but now, within two years, another motor has failed. I have emailed with no response, despite promises of a reply. After many conversations with various representatives, I learned the motors were not suitable for my window. Recently, engineers attempted to replace them but couldn't proceed. I was promised priority service, yet I am still waiting for a callback. The experience has been utterly frustrating.
Claim your business profile now and gain access to all features and respond to customer reviews.
Roof Maker design, manufacture and supply world class rooflights. Our unique, patented suite of products deliver the sleek innovation, quality and durability to transform your bold vision into breathtaking reality.
