I needed 2 queens for 3 people, 2 adults one child. After he booked it he said oh wait they don’t have anymore queens. I can give you a king with a sofa bed, I wasn’t sure because I wanted a bed, but if that’s all they had then I said I suppose. So I booked it. Did not know I was booking through a third party and did feel it was odd I was charged prior to the stay but figured it was because it was a last minute reservation. Little did I know the number that I thought was the local number was not. Got to the hotel and checked in. Got a king, no sofa bed. No living room with a sofa bed per Jesus at all! Obviously was not able to stay because they did not have any rooms and I did not get what I requested b cause 2 adults and 14 year old child was not sleeping in a king bed! Had to cancel and not guaranteed a refund even though I do not get what I requested. Jesus was very quick and wouldn’t let me talk either upon booking. Make sure you don’t pay in advance and verify 100% you get what you booked. Unhappy and disappointed!
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