My experience was terrible from start to finish, causing me a lot of stress. It took over a month just to process my room rental. Their responses were infrequent, often taking several days. Now they are trying to withhold my deposit, claiming the place wasn't cleaned professionally, despite not having provided such a service. When I requested the cleaning invoice, they refused to share it. If you doubt my claims, try calling their number and see if anyone actually picks up.
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