Unfortunately, the PC I ordered was faulty. Initially, it booted up and I loaded my personal files, but upon rebooting, it failed to start. I reported it and returned it without any issues (which was a positive). However, it was returned to me with the same problem. The machine booted up once, seemed fine, but the next time I restarted, it showed 'Hard Drive can't be found' — some sort of boot issue. I spent several hours trying to resolve the problems. I returned it again and requested a full refund. To their credit, the refund was issued quickly with a polite apology. The only positive part of my experience was the Customer Service — thank you for that. It’s disappointing, as I really wanted the issue resolved, but receiving it back with the same fault made me lose confidence in the company.
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Root Refurb is a trusted UK-based company specialising in high-quality refurbished IT products. We offer a wide range of devices, including refurbished laptops, desktop PCs, TFT monitors, all-in-one systems, and essential accessories. Each product is carefully tested, cleaned, and certified to deliver reliable performance at a fraction of the cost of new equipment.
Our mission is to provide affordable tech solutions for individuals, businesses, and organisations across the UK while supporting sustainability through the reuse of IT equipment. By choosing Root Refurb, customers not only save money but also contribute to reducing electronic waste and protecting the environment.
We pride ourselves on offering refurbished laptops UK buyers can trust—ideal for home, office, education, or gaming. Our refurbished desktop PCs and refurbished monitors are hand-picked to ensure excellent condition and long-term use. With competitive pricing, fast UK delivery, and responsive customer service, Root Refurb stands out as a reliable source for refurbished electronics.
Whether you’re upgrading your office with bulk IT equipment or simply looking for a dependable laptop, Root Refurb provides the perfect balance of performance, quality, and value. Shop with confidence and experience the benefits of affordable, sustainable technology.See more
