rootsbyga.com

3.1
3.1 Based on 15 reviews

...

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Kyra Hughes
It's a scam. Don't fall for it. It's expensive, full of marketing gimmicks, 99% bs.

It's a scam. Don't fall for it. It's expensive, full of marketing gimmicks, 99% bs. Breakdown: - Bought the product on 5 July and 49 days later I still didn't have it. - The genetic testing is a scam. It is not used in any way to personalize your prescription. For example, Dutasteride was shown in red meaning "blocked" in the testing, but then included in my prescription. Later they tried to clarify that Dutasteride was actually recommended in higher doses according to my genes (?!), just to later on prescribe it but in a low dose (?!). Yes, nothing makes sense. - Genetic testing also show Finasteride in green (recommended) and Dutasteride in red (blocked), but Finasteride was not prescribed. - False advertising on "Essential Growth Oils". They say "Proprietary formulations of natural oils" but their product has no oils at all. When I asked why they ghosted me, and when I asked for a refund they replied vaguely that it was because they're having "issues with the base". Compounding pharmacies use oils all the time with no problems. - False advertising on "Vitamins + Amino Acids". They say "Clinically Validated Vitamins, Amino Acids" but their product has no vitamins or amino acids at all. The guy that seems to own the place called me and tried to say that Caffeine was a vitamin 🤦‍♂️- False advertising on "Reviewed by board certified dermatologists". It's more like this: if men then product A, if women then product B. - Undisclosed need to upload driver license. They don't disclose the fact that they require you upload your driver license before creating the fake formula. Good luck trusting this scammy company with your personal information.Sorry no refunds! Our genetic test is meaningless and fake, we don't use it in our formulation, we falsely advertise essential oils and amino acids but we don't put any, our entire process is amateurish and unprofessional... but no refunds. I had to threaten chargeback with my card 5 times before they finally agreed. Nobody should buy this scam, it's 0/10.

1
Date of experience: Jul 05, 2024

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