really awful experience. the plants- 2 out of five so far- dumped on the street near my house,- way smaller than promised and they were pricey. customer service saying I have to wait for the rest[ which could have been stolen] and then organise myself a return service and they must return perfect before getting money back...the plants were left in the pouring rain, boxes dripping down...
im sad,169 pounds of pain ..and was meant to be a valentines present. go elsewhere !!![ and always check return policy ]
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Alex and Ian, two long-time plant buyers, set up Roots with the aim of bringing gardeners on a trip around some of their favourite nurseries. As much as possible we want a click on Roots to feel like a trip around a nursery. Almost as if you were there with the grower, covered in mud and beaming with pride as they show you their plants, answer all your questions and gives you advice you didn't even know you needed!
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