The company has displayed a much higher score for trustpilot on their website than what is actually shown here. I attempted to purchase one item on sale, but they charged me for five. The order was immediately canceled after I checked with my bank on Christmas day and noticed the unauthorized charges. They received multiple cancellation notices, responding only once to assert that the order had already been fulfilled, despite no shipping information being provided. The following day, I sent more cancellation notices after they shared shipping info indicating that only a label had been created that day. They then offered to give me half off if I wanted to keep the order they had supposedly 'sent,' asking me to inform them of my decision! Their rudeness was astounding! I reiterated my expectations for a full refund due to their fraudulent actions, but received no response. This morning, I checked the shipping info, and they have now sent the unwanted items, stating that if I want a refund, I must return the items at my own expense before possibly getting my money back! AVOID THIS COMPANY if you wish to steer clear of issues!
Claim your business profile now and gain access to all features and respond to customer reviews.