First, the have made their "Leave A Review" button on every item for sale on their website not work at all. Secondly, I ordered 2 dozen farmers choice roses a week before V-Day. The roses arrived uncut and ungroomed. Half of the roses were rotten with squishy brown pedals and stems and several roses were very small and squished. I emailed there customer service who said they would resend them even though it was after Valentines Day. I said I do not want more roses the holiday is over, I want a refund. They said they could not because I bought through a 3rd party. I said that 3rd party told me to contact you for a refund, they said they escalated it to management who would contact me "very soon." It has been 5 days with no word. This is the 2nd time I have been sent sub-par roses from them. I will not use them again. I would upload pics, but there is not an option to.
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