The customer service is extremely poor. They offer an initial option for an additional fee without informing you that this product is non-returnable. The initial option is merely engraved on a battery cover, not on the watch itself. The product fit is subpar, and they fail to respond or provide solutions comparable to another purchase. Any inquiries or after-sales support are ignored. This company seems solely focused on maximizing profits rather than fostering long-term customer relationships. Avoid this purchase; you will regret it!
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