I really wish I could rate this service with zero stars, but that's not an option. I placed an order and chose express shipping, expecting the item to arrive within the promised 2-5 business days. Unfortunately, that did not happen, and when it indicated delivery, I could not find it anywhere. I checked with my neighbors, and no one had seen it. I then reached out to the support team for a refund, and the process dragged on for over five days. They insisted on providing evidence for the refund, but how can I do that when the item never arrived? Ultimately, they only offered me a 70% refund, which was unacceptable. I advise everyone to steer clear of this service—it's a waste of money and feels like a scam!
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