I intended to gift the book to my dad for his 70th birthday, but now that's completely ruined. The company denies any responsibility and insists that everything is clearly stated on their website, which feels more like gaslighting than support. You can’t track your order until it reaches a UK carrier, and customer support is unhelpful. The editor doesn't accept basic symbols like the £ sign, forcing unnecessary complications. Despite following the guidelines, my order was returned with mistakes. It’s been over two weeks since I submitted the book, and I’ve received no updates. Honestly, I’d avoid this service entirely!
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