Don’t buy if you live high up or face north! We got new windows because our old ones were draughty, Now new windows from rose view I have have more of a draughty than the wooden ones I had in the first place. So I had old draughty windows and now I have new draughty windows that cost me £35K. 20 years experience of double glazing, these are by far the worst windows I’ve ever seen, better off with wooden ones. Scarborough council would only let me use rose view windows, jobs for the boys. Bought 23 windows for grade ll building, look nice enough but when the wind outside is 25mph is enough to blow out a gas lighter inside the window. Rose view have come round twice & can’t fix whatever the problem is. Now saying that’s how they are draughty! Didn’t tell me that before I paid £35,000 them. Your windows are not fit for purpose & will not pass building regulations. You did come back but didn’t make any improvements. The rooms are left cold. I don’t expect the windows to be air tight. That is what I would expect from a blow up mattress or a bike tyre. But I do expect a modern, double glazed window to be draught proof. I sent you video of flame being blown about & photos of ill fitting draught excluders that have been cut up to 20mm too short. Your employees failed to notice this on both occasions. I don’t think outside wind speed of 25mph is stormy conditions, I would say it’s 50mph & over. In the video I sent you 25mph outside is enough to blow out a cigarette lighter. I have contacted fenca & they say to meet building regulations, a double glazed window should be draught proof and if they are not, they are not meeting building regulations. There is gaps up to 20mm in wool pile. You are more than welcome to send them back so I can show them. If you can’t send them back, I have requested 30m of wool pile so I or the company that fitted the windows will cut the wool piles to the right length and replace the short ones.
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