Terrible callcenter reps as I cannot understand most. Asked for a 90 day supply of my Diabetes supplies to be sent and they only sent part of a 30 day supply as they only sent (1) G7 Continuous Glucose Monitor and have now been without continuous monitoring for 20 days. Had called their call center on 4 different occasions to be told they would send my issue to the processing department. I finally demanded to speak to someone directly in the United States and hopefully have the missing sensors finally being shipped out but we will see how that goes. DO NOT use Rotech/Better Living Now for ANY medical supplies. Better Living Now was somewhat better but one Rotech bought them they are now HORRIBLE as it is all Rotech.
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For years, Rotech has been a national leader in providing home medical equipment, respiratory equipment and services, and respiratory (nebulizer) medications for home use. More than 4,500 employees of the Rotech family of hometown companies contribute to delivering quality service and the best in professional patient care through more than approximately 500 locations in 48 states across the country. ...See more
