I sure wish I had looked up the reviews on this company before using them. I called to let them know I had loss me insurance and would be taking the equipment back as soon as the roads were clear enough for me to get there. ( 60 miles over one pass ) The lady I talked to said as long as I had it returned by the 1st of March, I would not be charged for February. I got it there 2-25-25, and was billed $190+for February and March, when I called, after being put on hold and transferred three times, I was told the girl in the office put it in the computer wrong and it would be all straightened out. Well today I had to call again cause the bill was still $190+, this time she got it down to $98 and said that was the best they could do, so I asked to talk to a supervisor, well I guess they have to send them a e mail to call me, WTH! After calling them for various reasons 5+times and being put on hold 10-12 times for at least 30 mins each time, I think they owe me for all the time I've wasted!!
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For years, Rotech has been a national leader in providing home medical equipment, respiratory equipment and services, and respiratory (nebulizer) medications for home use. More than 4,500 employees of the Rotech family of hometown companies contribute to delivering quality service and the best in professional patient care through more than approximately 500 locations in 48 states across the country. ...See more
