Why does their website offer the strangest of reasons I am "reordering" such as "worn out" or "broken" but not one of the reasons is just plain old "need new supplies." Their wording seems as if they don't speak or know English. They never introduced themselves as having been a company that took over Better Living Now (which I was using before) so I had no idea why this company named Rotech was suddenly texting me telling me I needed supplies. They seem extremely dysfunctional and with nobody noticing mistakes and having a sense of customer service.
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For years, Rotech has been a national leader in providing home medical equipment, respiratory equipment and services, and respiratory (nebulizer) medications for home use. More than 4,500 employees of the Rotech family of hometown companies contribute to delivering quality service and the best in professional patient care through more than approximately 500 locations in 48 states across the country. ...See more
