I placed an order for a Rotimatic in November 2025, and months later (today date 6 April 2026) it has still not been delivered. The order status has been stuck on “On Hold” with no explanation, no delivery timeline, and no resolution.
Despite sending multiple emails, Rotimatic only sends automated, system‑generated replies. There has been no meaningful human response, no escalation path, and no accountability for holding a fully paid order indefinitely.
This level of service is unacceptable—especially for a high‑value appliance. Charging customers in full and then failing to deliver the product for several months, without transparent communication, breaches basic consumer trust.
I am formally requesting:
An immediate confirmed delivery date.
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Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.
