My Advanced Rotimatic, order number #68061, which was delivered in October 2025. Unfortunately, the machine has never functioned properly since the day it arrived. Every time I attempt to use it, the unit only produces flat dough and fails to make chapatis. I have tried multiple brands and types of flour, followed all instructions, adjusted settings, and repeated the calibration steps, yet the result remains the same. After months of attempts, the product is still unusable. I have reached out to customer service on several occasions but have not received any meaningful assistance or resolution. As a long-term customer, this experience has been extremely disappointing. I invested in this machine expecting convenience and reliability, but instead I have a non-working appliance and no clear path to help.If anyone knows what to do next, Please let me know how to resolve this matter.
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Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.
