I placed an order on November 26th and it only arrived on December 29th (shipping from Germany to Lithuania). However, the order was incorrect, with only 1 out of 3 items being right. The support team is ignoring my emails. I've had a bad experience before, but this is completely unacceptable.
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Where it all started.
Rough Trade was founded by Geoff Travis in 1976 as a London record shop and began releasing as an independent label in 1978. In 1982, the retail outlet broke with the A&R and distribution divisions and became an independent entity, as it remains today.
In 1982 Rough Trade West relocated from its original site on Kensington Park Road to nearby Talbot Road.
Rough Trade Neal’s Yard opened in 1988 and closed its doors in 2007, ahead of the opening of a new flagship store, Rough Trade East, which opened in 2007 in Brick Lane.
Rough Trade NYC opened in Williamsburg, Brooklyn in 2013 and relocated to Rockefeller Center, Manhattan in 2021.
Rough Trade Nottingham opened in 2014.
Rough Trade Bristol opened in 2017.
We host live shows, sell records, merchandise, hardware, beer and coffee.
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