I ordered 4 custom chairs by a Danish designer. They arrived just as I ordered them, and in perfect condition. Don't be discouraged by the long wait times for shipping and customs clearance. Once your items arrive in the United States, you will receive a tracking number. It was also really seamless to schedule my delivery through the logistics provider's website. After reading some reviews online, I got a bit nervous about my order and that the chairs might never come...but the two times I called Rouse, they answered immediately and reassured me that the chairs were on there way, and that tracking is only available after they arrive in the US. I would definitely order furniture from them again - they have a beautiful selection.
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