rousehome.com

1.9
1.9 Based on 25 reviews

Bringing design into the spaces you live, work and play....

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Marie Morris
Don't order from this company

Don't order from this company. Nightmare experience. I placed an order for a knitting chair early April, the listing said it would ship out in 2 Weeks. A Week later, I received a email it would arrive in a few months and had to be custom made. Absolutely no mention of this at all. When I asked them why they advertise that it will be shipped in 2 weeks on their site and that it should be taken down, they had no response and now months later it still states this piece is available to ship within 2 weeks. I didn't get it until July 20. When I received it, it was the WRONG COLOR! A $5000.00 chair. Their argument was that the color I ordered was the color they shipped. But the images they used on the site were a completely different color then the one I received, it turns out they used the wrong images, and listed the sheepskin as "beige". What I received was a brown. A store in my town had the samples and showed me that the chair image they are using is actually "honey". But they are posting as "Sahara Desert" No response, no accountability and refused to give me the manufacturer contact so I could try to get it remedied. My local store gave it to me instead. BEWARE. DO NOT ORDER FROM THIS BUSINESS.

1
Date of experience: Jul 20, 2023

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