rousehome.com

1.9
1.9 Based on 25 reviews

Bringing design into the spaces you live, work and play....

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Rhonda Adams
Buyer Beware

Buyer Beware! I do not recommend buying from this company. After waiting over four months for a dining table to be delivered, it arrived damaged. The delivery team reassured me several times, even calling their home office, that I should keep the table until an exchange could be made. No one is available on the weekends at Rouse Home to help confirm and later in the week I am told that I will not receive an exchange and they will not take the damaged table back as a return. The damage was noted by myself and the delivery team. I am left with a very expensive damaged table that I do not want. They uphold extreme return policies which are not the industry standard and the delivery companies don't seem to be aware of. Such practices are unprofessional.

1
Date of experience: Feb 23, 2020

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