route.com

4.5
4.5 Based on 21 reviews

Route empowers online brands with a premium post-purchase customer experience. No need to worry about lost, stolen, or damaged packages, because Route has got you covered. Route also delivers proactive shipping and delivery updates for every order, while ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Picklrick
Problem resolved professionally

Jhenine kept me from leaving TORCH, a website dedicated on THC every time I placed an order it was sent to the wrong address enter Jhenine, order resolution expert. Re-sending it to same wrong address by the 2nd week I had a full refund, if I didn’t receive it would’ve reflected poorly on such a reliable corporation like TORCH. Way to go Jhenine, keep up the good work.

5
Date of experience: Nov 30, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Route empowers online brands with a premium post-purchase customer experience. No need to worry about lost, stolen, or damaged packages, because Route has got you covered. Route also delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map, and carrier resolution options into one convenient place.See more

  • email merchantsupport@route.com
  • language https://route.com/merchants

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More