When I first placed my order and noticed the fee for protection, I thought it was unnecessary. However, I decided to go for it since it was just a few extra dollars. My package was stolen once, and recently there was an issue with delivery to the wrong address. The support team responded quickly and was very courteous and professional.
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Route empowers online brands with a premium post-purchase customer experience. No need to worry about lost, stolen, or damaged packages, because Route has got you covered. Route also delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map, and carrier resolution options into one convenient place.See more
