I had a claim for an item that was damaged in delivery, and the response was immediate and completely professional. I didn't really want to spend the extra amount to have to insure the package on top of the delivery charge, but I am glad that I did because the process was seamless. Tanner B. was the fellow that processed my claim, and he was extremely quick and professional. If you have to use a service such as this, I would strongly recommend using "Route."
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Route empowers online brands with a premium post-purchase customer experience. No need to worry about lost, stolen, or damaged packages, because Route has got you covered. Route also delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map, and carrier resolution options into one convenient place.See more
