Terrible merger for cat in a flat sitters! Unfortunately, this merge has been terrible for cat sitters. As someone who used to enjoy cat sitting (mainly as a part time hobby) I built up some lovely connections on Cat in a Flat. The system was intuitive and I enjoyed many repeat bookings. Despite the 19% booking fee for sitters, I didn't mind as I felt that it was worth it for the security and ease of booking. After the merger I was prepared to use Rover, but after setting up my account I was appalled by the following:
15% fee's for both owners and sitters (so greedy!)
Charging for multiple cats (ridiculous!)
Banning users from contacting clients outside of the clunky app. Meaning owners would have to log into the app multiple times to see updates.
Tracking visits and having a "report card"
Most trustworthy sitters are used to sending pictures throughout the day and these can be time stamped with a smart phone (so no need for this).
Asking owners to pay upfront but I have heard anecdotal instances of sitters fee's being withheld due to app glitches.
I have decided not to use this app as a cat sitter and I will be looking elsewhere.
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