The consultation lasted no more than 3 minutes. I didn’t receive any treatment, yet I was charged £67. For what? Just for being told, "Don’t worry, the dog is fine"? To be honest, I didn’t expect to be charged unless something was done, but for simply being told "Hello, nothing to worry about, bye," it's extremely expensive!I’m not sure why I had different expectations from them, considering this wasn’t the first time they’ve charged me for doing nothing. Maybe it’s time to remind them of the COVID period when they charged clients for pet health memberships but didn’t honor the contract.
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