rowevetgroup.com

2.1
2.1 Based on 38 reviews

...

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Juniper Ross
DO NOT TAKE YOUR PET HERE

DO NOT TAKE YOUR PET HERE , they care about more what they are charging rather than giving competent care , our pet had a life threatening blockage and they missed it and released him back to us following day and said he was fine with only pain killers and worming medication and was charged £1000, we rang to discuss with the vet that it was missed and she was very defensive and twisting what was actually said , she had the neck to say “your dog was ok and happy when he left, how do I know he didn’t get that blockage after he left” (can’t believe she even said that, what sort of attitude is that, he was sedated and was out of it and still vomiting after his medication they gave him wore off , our pet is part of our family and to think he could have died because of her incompetence and arrogance of how argumentative she was , she used out of hours as an excuse , please be aware , it is nothing but a money making machine , with no care about the outcome of your pets . She just left it that “put in a complaint if your not happy “, that’s the attitude your dealing with from this company.

1
Date of experience: Dec 29, 2020

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