Purchased a business class upgrade ($2400) for my wife and myself at one of their offices. The agent inadvertently changed the flight date, so when I went to the airport I was told my flight was for the 15th, not the 5th. At the airport, they put me back on the 5th but economy. They would not refund my $2400, said I had to dispute the charge on my credit card. When I did that they lied and deceived the credit card company, saying we changed the date. They are crooks.
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