Avoid Royal Air Maroc – extremely disappointing and stressful experience.
I booked a flight for me and wife i correctly entered all passenger details, but their system changed my daughter’s name instead of her full name. Because of this error on THEIR side, I was refused check-in and missed my £1000 flight.
What made it worse was the terrible customer service. Staff at the desk were unhelpful and showed no urgency, simply telling me to contact customer service. When I did, I got no real support—just generic responses and no solution, despite the situation being urgent.
I also know someone else who had a similar issue with name errors, which raises serious concerns about their system reliability.
Be very careful if you ever book with them—double-check your ticket immediately after booking. Honestly, I would strongly recommend avoiding this airline altogether due to poor systems and lack of proper customer support
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