As an online customer trying to repeat a recent order, I faced issues with a password reset that never worked, even though the support team communicates with me through this email. I can't order as a guest either. Help has been slow, and I received a coupon that expired the next day. After driving to a store to use it, I found they didn't have enough stock. The coupon was valid for only a short time, and my attempts to contact support have been futile. I'm stuck in a loop without being able to make a purchase online.
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The Royal Canin company, owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in Health Through Nutrition for cats and dogs. Founded in 1968 by French veterinarian Dr. Jean Cathary, Royal Canin has been continually working and partnering with veterinarians, nutritionists, breeders, and other pet professionals around the world to improve pet health and well-being. Based in Aimargues, in the south of France, we are proudly operating in more than 100 markets with 8,500 Associates all over the globe united by the same Purpose: A BETTER WORLD FOR PETS. Our mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. Our unique approach always places cats and dogs at the heart of the innovation process. Their age, lifestyle, size, breed, and activity level are observed through science to produce specific diets for each animal’s specific needs. Carefully curated nutritional products and tailored formulas are available at pet specialty retailers and veterinary hospitals worldwide.
To learn more about us, please visit www.royalcanin.com.See more
