Review Time
I'm really frustrated with the company for discontinuing the protein-rich cat food and switching to a new formula, which seems cheaper to produce. My two cats were used to the old food, and now one of them is losing weight rapidly. This is the only food she will eat, and although she's gaining some weight back, I'm worried about her health. It's disheartening to think that her well-being might be overlooked since she's just one cat. I'm unlikely to purchase from this brand again, especially considering the high price for a product that contains so many fillers and minimal meat. Before you decide to buy their dry food based on vet recommendations, I urge you to explore better quality options that are more affordable and healthier for your pet.
I'm really upset with the company for discontinuing the protein-rich cat food and switching to a new formula that seems less expensive to produce. My two cats were accustomed to the old food, and now one of them is rapidly losing weight. This is the only food she will eat, and while she's gaining some weight back, I'm concerned about her health. It’s frustrating to think that her well-being might be disregarded since she's just one cat. I doubt I'll purchase from this brand again, especially given the high price for a product filled with fillers and minimal meat. Before buying their dry food based on vet recommendations, I encourage you to look into better quality, more affordable options for your pet.
As an online customer trying to repeat a recent order, I faced issues with a password reset that never worked, even though the support team communicates with me through this email. I can't order as a guest either. Help has been slow, and I received a coupon that expired the next day. After driving to a store to use it, I found they didn't have enough stock. The coupon was valid for only a short time, and my attempts to contact support have been futile. I'm stuck in a loop without being able to make a purchase online.
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The Royal Canin company, owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in Health Through Nutrition for cats and dogs. Founded in 1968 by French veterinarian Dr. Jean Cathary, Royal Canin has been continually working and partnering with veterinarians, nutritionists, breeders, and other pet professionals around the world to improve pet health and well-being. Based in Aimargues, in the south of France, we are proudly operating in more than 100 markets with 8,500 Associates all over the globe united by the same Purpose: A BETTER WORLD FOR PETS. Our mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. Our unique approach always places cats and dogs at the heart of the innovation process. Their age, lifestyle, size, breed, and activity level are observed through science to produce specific diets for each animal’s specific needs. Carefully curated nutritional products and tailored formulas are available at pet specialty retailers and veterinary hospitals worldwide.
To learn more about us, please visit www.royalcanin.com.See more
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