royaldesign.co.uk

4.1
4.1 Based on 681 reviews

...

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Alexandria Sanders
Terrible experience

I ordered what I thought was a small side table, but after months of waiting, I only received the top. I was informed that I misunderstood their website and must pay extra for the bottom! If I wish to return it, they will charge me £150 on top of the £160 I already paid. Their online chat is unresponsive, and email replies take forever, often only answering part of my questions. This feels like a scam.

1
Date of experience: Nov 24, 2025

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