Extremely disappointing experience. I ordered gloves and a helmet on January 3rd, and was told they would ship on the 8th. Instead, they keep taking and refunding my money. I was informed that I couldn't cancel the order as it was supposedly ready for shipment. Now, they've canceled my glove order, claiming they're out of stock, after holding my money for nearly two weeks. When I called, I was assured my items would ship soon. Now, they say the gloves are unavailable, while still holding my payment for the helmet, which I suspect will face the same issue. I regret not going to a store directly. This has been a frustrating experience, and I will not be purchasing from them again. Many others have shared similar stories. We needed these items for our snowmobile trip. What a terrible situation. I was misled during both calls about shipping. If you want your items, I strongly advise against purchasing from this company.
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